The SisBags.gr online store strictly applies the principles of personal data protection, provided for by the International and European law that regulates matters related to electronic commerce (Directive 2000/31/EC, PD 131/2003), as well as by the Consumer Protection Law (L. 2251/1994) regulating issues related to distance sales and the relevant provisions of the Greek Law (L. 2472/1997) on the protection of the individual and the protection of personal data as supplemented by the decisions of the President of the Personal Data Protection Committee, the P.D. 207/1998, 79/2000, article 8 of Law 2819/2000 and European law with directives 95/46/EC and 97/66/EC, expressly declares that it will not make any unlawful use of your personal data and in no way discloses, publishes, sells, rents or trades your personal information and the information you submit to any third party. By submitting material to our server, you agree that the material does not contain material that is untrue, illegal or in any way inappropriate for use and publication.

By visiting the website or using material from these websites, you accept the following terms. Please note that you may not use the Site if you do not accept the following terms.

1. Intellectual Property

The content of this Website is the intellectual property of sisbags.gr, subject to any rights not expressly granted here. All intellectual property rights of this Website that it contains belong to sisbags.gr or to third parties that are legally concerned. By accessing this Website you agree to the above copyright laws

2. Third Party Websites

To facilitate your access to its websites, sisbags.gr may include links to Internet websites, which are the property of third parties or are managed by third parties and are themselves responsible for their content.

3. Limitation of Liability

sisbags.gr has made every effort to depict the products it has as accurately as possible by displaying photos, descriptions and more specific comments. However, this website may contain errors (typographic, numerical and illustration). sisbags.gr does not guarantee the accuracy or completeness of the illustrations and descriptions or the reliability of any advice, opinion, statement or other information referred to or available on this Website.

4. Modification of the terms hereof

sisbags.gr reserves the right to modify or renew the terms and conditions of transactions and undertakes the obligation to update this text for any change or addition to the terms.

5. Product Warranty

All merchandise in our online store comes with a manufacturer's warranty. If you wish to make a purchase and have any questions about the product, the manufacturer or the duration of the offered warranty, you can contact us through the contact methods listed in our online store.

6. Pricing Policy

The prices of the products listed in our online store are the final prices (including VAT 24%), determined by our company and are competitive with market prices. Our online store reserves the right to change prices without notice. Of course, the customer pays the amount indicated on his order and it does not matter if the price has changed by the delivery date.

7. Governing Law

All transactions you carry out through sisbags.gr are governed by International and European law that regulates issues related to electronic commerce (Directive 2000/31/EC, PD 131/2003) as well as by the Consumer Protection Law (N 2251/1994) which regulates issues related to distance sales.

8. Product Return

– In the case where the customer is not satisfied with the product he ordered (not because of the product's defect), at the customer's expense and without having altered the product himself, he can return it by courier while at the same time to an account that instructs us to he is refunded. In any case, the return costs are borne by the customer.

– Otherwise, in order to accept the return you must:

The product must be in its original condition and with its original packaging (including all forms, instructions for use, inner packaging, etc. that accompany it).
We recommend that you do a first check upon receipt of your order to make sure that your parcel does not have any obvious defects (e.g. it is not broken, it is the correct product, etc.). This check is not mandatory and not performing it does not limit your rights. For the best and fastest service to you, it is preferable to send the receipt and retail sales slips together with the goods you are returning.

Security

SisBags.gr recognizes the importance of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures with the most modern and advanced methods to ensure your maximum security. All information related to your personal information and transactions is secure and confidential. The security of the sisbags.gr online store is achieved by the following methods:

Customer Identification

The codes used for your identification are two: the Login Code (username/e-mail) and the personal secret code (password), which every time you enter them, they provide you with absolute security access to your personal information.

You are given the opportunity to change your Personal Secret Security Code (password) as often as you wish. The only one who has access to your information is you through the above codes and you are solely responsible for maintaining its secrecy and hiding it from third parties. In case of its loss or leakage, you should notify us immediately, otherwise the Sisbags.gr online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable passwords (eg date of birth). We also recommend that you use not only letters and numbers but also symbols to create a password.

Securing the Privacy of the Transfer of Your Personal Data

To ensure the confidentiality of the data transfer, we use the SSL-256bit encryption protocol on as many pages as this is required (your account, wishlist and checkout pages). The system has been certified by the company RapidSSL, which specializes in transaction security issues.

Automatic Disconnection

If there is no activity for 60 minutes, the member area of the sisbags.gr online store is automatically logged out, except in the case where the user has checked the "Save Details" option during login (in which case this time is extended to 10 days) .

Controlled Access (firewall)

Access to the systems of sisbags.gr (servers) is controlled by a firewall, which allows the use of certain services by customers/users, while prohibiting, at the same time, access to systems and databases with confidential company data and information.

Encryption

The sisbags.gr platform first decrypts the information it receives using the same key (which is predetermined when you start connecting to the service) and then processes it. The sisbags.gr systems send you information following the same encryption process.

Wherever on the site you enter personal data (password, addresses, telephone numbers, credit cards, etc.) there is SSL-256bit encryption.

Encryption is essentially a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key. During the order and as long as the user/customer has connected with his username and personal code to the sisbags.gr online store, all communication between your computer and the sisbags.gr systems is encrypted using a 256bit key. That is, every time you send information to the system, your browser first encrypts it using a 256bits key and then sends it to the system.

Confidentiality of Transactions

Privacy is taken for granted. The same basic principles that govern traditional transactions also apply in the case of e-commerce. All information transmitted by the user/member to sisbags.gr is confidential and sisbags.gr has taken all the necessary measures so that it is used only to the extent that this is deemed necessary in the context of the services provided. Some of the measures taken are the following:

The user's credit card number and CVV are never stored in the system database. These data are received from the user encrypted (SSL-256bit) and sent to the bank's servers in real time and with the same encryption. Even after the transaction is completed, only the bank has access to the credit card number.

Only authorized employees have access to your transaction information and only when necessary, eg processing your requests.

sisbags.gr does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or a decision of another public authority.

In the event that sisbags.gr uses third parties to support its systems, it ensures privacy. You can request any information held about you as well as its correction if you can demonstrate an error.

For your own safety, you should also treat all information provided through the service as confidential and confidential and not disclose it to third parties.

Privacy

During your visit to the pages of sisbags.gr, it is possible that you will be asked to provide personal information concerning you (name, surname, profession, e-mail address, product shipping address, etc.) as a rule in order to process your orders. Any personal data you declare anywhere on the pages and services of the sisbags.gr website are kept exclusively and only for reasons related to your transactions with us, communication, improving the services provided and ensuring the operation of the respective service and they may not be used by any third party (with the exception of where provided by Law for the competent authorities only).

In any case, the employees of sisbags.gr have access to your personal data is specific and the access of persons without authorization to your personal data is prohibited. Every reasonable measure to secure your data has been taken. In extremely rare and special cases, your personal information may also be disclosed to companies collaborating with sisbags.gr, with the aim of supporting, promoting and executing your business relationship with us, but always under conditions that fully ensure that your personal information they do not undergo any illegal processing.

At any time, the user reserves the right to information or to object to the further processing of his data in accordance with the current legislation on the protection of personal data.

Cookies

Our website uses cookies, in accordance with common internet practices, to help you access and browse the internet.

Cookies are small text files that are stored by the central server of the website on the hard drive of the user's computer or other electronic device.
Cookies are unique for each web browser (web browser, e.g. Google Chrome, Mozilla Firefox, Internet Explorer, etc.) and contain anonymous information concerning the sites visited by the user.

Below you can find information about the cookies that may be used on our websites.

Functionality Cookies:
Functionality cookies are used for the smooth operation of our websites.
They allow the website to “remember” user preferences in order to offer improved and customized features to each user.
This category includes cookies that store information such as username or content basket, as well as information for safer browsing, however any sensitive information is stored in encrypted form.

Performance Cookies:
These cookies collect information about how the website is used.
As a result, websites may be tailored to your needs for an enhanced browsing experience.
These cookies are also used to generate reports for the purpose of improving the website.

Targeting and Advertising Cookies
These cookies are used to provide content that best suits you and your interests.
They can be used for targeted advertising, limiting the display of ads or measuring the effectiveness of an advertising campaign.
These cookies allow you to see advertisements targeted to your interests and preferences.
These ads may appear when you browse other websites.

Disable Cookies
None of the cookies on the website are necessary for its operation, you can disable cookies from your browser settings or do not accept their use on your website. For more information about disabling cookies, visit the official website of your browser.